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Note: We are currently unavailable via email at info@rebus.de. Please contact us by phone at 03843 69400 during this time. Thank you for your understanding.

Accessibility Statement

rebus Regionalbus Rostock GmbH strives to make this website accessible in accordance with the requirements of the Accessibility Enhancement Act (BFSG).

This accessibility statement applies to the current version of the website at the following address: www.rebus.de

Status of Compliance with Requirements

This website is partially compliant with the legal requirements for accessibility due to the following non-compliances and exceptions:

  • Images and graphics: Some older images on our website do not yet have complete alternative text. We are working to address this issue step by step.
  • Forms: Some input fields still lack clear labels that can be read aloud by screen readers for people who are blind.
  • Videos: A few embedded videos do not currently offer captions or text alternatives.

Preparation of This Statement

This statement was created on June 15, 2026. The assessment of the current state of accessibility is based on an audit of the website that we conducted ourselves. This statement is reviewed at least once a year and updated as needed.

Feedback and Contact

If you notice any accessibility issues on our website or need information about non-accessible content, please feel free to contact us at any time. We will endeavor to correct the issues as quickly as possible or provide you with the requested information in an accessible format.

Please send your feedback to:

  • Company: rebus Regionalbus Rostock GmbH
  • Email address: kundenanliegen@rebus.de
  • Phone number: 03843 69 400

Mediation Procedure

If you have reported an accessibility issue to us and have not received a satisfactory response within four weeks, you may contact the relevant state mediation office. This office will assist you in reaching an out-of-court settlement.

You can reach the relevant office at:

  • Name: Mediation Office under the Disability Equality Act at the Office of the Federal Government Commissioner for Matters Relating to People with Disabilities
  • Website: www.schlichtungsstelle-bgg.de
  • Email: info@schlichtungsstelle-bgg.de